General Shipping Conditions
These conditions govern the shipping service for products purchased through the www.minyshop.com website, owned by MI-NY S.r.L, with registered office in Azzano San Paolo (BG), Via Friuli, 3, VAT number 03754540163.
CHAPTER 1 – DELIVERY TIMES
1.1 Products purchased will be shipped via GLS express courier throughout Italy within 2-3 working days from order confirmation. Saturdays, Sundays, and public holidays are excluded. During the Black Friday and Christmas periods, delays may occur due to excess shipments.
1.2 Any delays in delivery resulting from force majeure, adverse weather conditions, or strikes are not attributable to MI-NY S.r.L, which therefore assumes no responsibility in this regard.
CHAPTER 2 – SHIPPING COSTS
2.1 National shipping costs are determined as follows:
- Free shipping for orders over €249;
2.2 For international shipments, costs vary based on the destination country and are clearly communicated before order confirmation.
2.3 For shipments to countries outside the European Union, any additional customs clearance costs, customs duties, or other taxes will be entirely borne by the buyer and may vary according to the regulations of the recipient country.
CHAPTER 3 – DELIVERY METHODS
3.1 MI-NY S.r.L will deliver purchased products exclusively to the address indicated by the customer during the order phase, via GLS express courier.
3.2 Deliveries are made from Monday to Friday during office hours, generally from 8:00 AM to 1:00 PM and from 2:00 PM to 6:00 PM, unless otherwise expressly agreed upon in writing between the parties.
3.3 Upon receipt of the goods, the customer is required to check the integrity of the packages and the correspondence of the delivered products with those ordered. Any discrepancies or damages must be immediately reported on the delivery document and confirmed in writing within seven days of receipt of the goods by registered mail with return receipt addressed to MI-NY S.r.L, Via Friuli, 3 – 24052 Azzano San Paolo (BG). No reports made after the indicated deadline will be taken into consideration.
3.4 The customer assumes full responsibility for the accuracy of the address provided and their availability to receive the shipment. Any additional costs arising from failed delivery, due to the customer's unavailability after two attempts by the courier, will be entirely borne by the customer.
CHAPTER 4 – LIABILITY
4.1 MI-NY S.r.L assumes no responsibility for delays or inability to deliver due to force majeure events, adverse weather events, strikes, and other circumstances not foreseeable or avoidable by the company.
4.2 In no case will MI-NY S.r.L be held responsible for any direct or indirect damages resulting from delivery delays due to the aforementioned causes. The customer will only be entitled to a refund of the amount paid for the undelivered product, excluding any shipping costs already incurred.
CHAPTER 5 – ADVICE AND RECOMMENDATIONS
5.1 It is advisable to group multiple items in a single order to optimize shipping costs. It is not possible to group two or more separately placed orders into a single shipment.
5.2 All items are carefully packaged to ensure their integrity during transport.
For further information or clarifications regarding shipments, you can contact MI-NY S.r.L directly using the contact details provided on the www.minyshop.com website.



